Skip to main Back to top

Keeping You Informed: Covid-19 Employee Retention Credit (ERC) Facts and Resources

Learn More
Success Stories

200k+ employee restaurant chain maximizes credit with optimized compliance

We met the goals of enabling a frictionless WOTC experience for this client’s applicants, as well as their operations team. Candidates enjoyed a simple, succinct survey that drove the highest available screening compliance industry-wide, while our technology saved the operations team tremendous time and effort.

1M +

candidates screened annually


screening compliance including candidate opt-out

The Background

One of the largest and most innovative brands worldwide, this client hires thousands of employees each week. The most sought after employer for their candidate base, this client has over one million applicants per year. That level of volume can turn inefficiencies in the talent acquistion process into serious problems. Balancing an optimized candidate experience, including an optional WOTC survey, with top WOTC performance presented challenges that our implementation team welcomed. Working with multiple teams on the client side, we engineered a solution that achieved best-in-class results.

TCC Approach

Service and Technology:

  • We implemented the client on multiple applicant tracking systems, then later transitioned them to a single system concurrent with their cutover timeline, ensuring zero disruption.

Consistent Performance:

  • Throughout the shifts in technology platforms, we maintained the client’s high level of WOTC performance.

Attention to Detail:

  • Without notice from the client, we flagged an employment branding change in the candidate flow, then updated the WOTC survey within 24 hours.

More Sucess Stories from Happy TCC Clients

Reducing survey duration, click-volume and load times improved the overall candidate experience…

Tired of missing forecasts that impacted quarterly earnings estimates, this national restaurant…