success stories

< 1 min read

200,000-Employee Restaurant Chain Maximizes Credit With Optimized Compliance

We met the goals of enabling a frictionless WOTC experience for this client’s applicants, as well as their operations team. Candidates enjoyed a simple, succinct survey that drove the highest available screening compliance industry-wide, while our technology saved the operations team tremendous time and effort.

The Background

One of the largest and most innovative brands worldwide, this client hires thousands of employees each week. The most sought-after employer for their candidate base, this client has over one million applicants per year. That level of volume can turn inefficiencies in the talent acquisition process into serious problems. Balancing an optimized candidate experience, including an optional WOTC survey, with top WOTC performance presented challenges that our implementation team welcomed. Working with multiple teams on the client side, we engineered a solution that achieved best-in-class results.

1 M+

candidates screened annually

99.1 %

screening compliance including candidate opt-out

TCC Approach

Service and Technology:
  • We implemented the client on multiple applicant tracking systems, then later transitioned them to a single system concurrent with their cutover timeline, ensuring zero disruption.
Consistent Performance:
  • Throughout the shifts in technology platforms, we maintained the client’s high level of WOTC performance.
Attention to Detail:
  • Without notice from the client, we flagged an employment branding change in the candidate flow, then updated the WOTC survey within 24 hours.

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